FAQ

EcoGrit supplies a full range of professional timber floor finishing products including water-based polyurethane lacquers (1K and 2K systems), hardwax oils, penetrating oils, stains, sealers, adhesives, and abrasives. All products are sourced from leading European manufacturers and tailored to Australian conditions.

We stock premium brands including Berger-Seidle (Germany), Rubio Monocoat (Belgium), WOCA (Denmark), Ciranova (Belgium), and sia Abrasives (Switzerland). Each brand is selected for quality, performance, and suitability for Australian timber and climate conditions.

1K (single-component) polyurethane is ready to use straight from the tin and ideal for residential floors with moderate traffic. 2K (two-component) polyurethane requires mixing with a hardener before application, creating a harder, more chemical-resistant film better suited to high-traffic commercial environments and kitchens.

Yes. The majority of our finishes are water-based with low VOC (Volatile Organic Compound) content, making them safer for indoor use and better for the environment compared to traditional solvent-based coatings. Always check the specific product technical data sheet for detailed VOC information.

Yes, many of our products are suitable for engineered timber and bamboo flooring. However, compatibility depends on the specific product and floor type. Check the product datasheet or contact us for advice on the best finish for your particular flooring material.

Yes, we ship to all states and territories across Australia. Most orders are dispatched within 1-2 business days. Delivery times vary by location — metro areas typically receive orders in 2-5 business days, while regional and remote areas may take longer.

Yes, we offer competitive trade pricing for professional floor sanders and contractors. Contact us directly with your ABN and project details to discuss trade accounts and volume pricing for larger orders.

We accept returns of unopened, unused products within 30 days of purchase. Products must be in original packaging and condition. Please contact us before returning any items so we can provide a return authorisation and shipping instructions. Custom-tinted products cannot be returned.

Yes. Our showroom and warehouse is at 1/50 Rushdale St, Knoxfield VIC 3180. Open Monday to Friday 7am to 4pm. Saturday and Sunday by appointment only.

For most residential timber floors, we recommend 1 coat of sealer followed by 2-3 coats of polyurethane lacquer. High-traffic areas or commercial spaces may benefit from an additional coat. Always follow the specific product application guide for coat recommendations, dry times, and recoat windows.

For high-traffic commercial environments, we recommend a 2K water-based polyurethane system such as Berger-Seidle Aqua-Seal 2K PU or similar two-component finishes. These provide superior abrasion resistance, chemical resistance, and longevity compared to single-component alternatives.

Hardwax oil floors are maintained differently to lacquered floors. Regular cleaning with a manufacturer-recommended maintenance product keeps the floor looking great. Spot repairs are easy — lightly sand the affected area and reapply oil. A full maintenance coat is typically needed every 1-3 years depending on traffic.

Proper preparation is essential for a quality result. Sand the floor through progressive grits (typically 40, 60, 80, 100, 120), vacuum thoroughly, and tack-clean to remove all dust. Ensure the room temperature is between 15-25°C and humidity is 40-70%. Apply a compatible sealer before your topcoat. Always refer to the specific product instructions for detailed prep requirements.

Oil finishes penetrate the timber and enhance the natural grain, giving a matte, natural look. They are easy to spot-repair but need more regular maintenance. Polyurethane lacquers form a protective film on top of the timber, offering higher durability and gloss options with less maintenance. The best choice depends on the look you want and the level of traffic the floor will receive.

Yes. Contact our technical support line on 0401 270 818 for advice on product selection, application methods, and troubleshooting. Our team has hands-on experience in timber floor installation and finishing. For sales enquiries call 0403 964 703.